Terms and Conditions

The terms governing your use of CDK Labs' website and services.

Last Updated: January 1, 2025

1. Agreement to Terms

By accessing or using the CDK Labs website (cdklabs.com) and services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our website or services.

2. Services

CDK Labs Inc. provides digital marketing services including but not limited to:

  • Search Engine Optimization (SEO)
  • Pay-Per-Click (PPC) Management
  • Web Design and Development
  • Press Release Writing and Distribution
  • Online Reputation Management
  • Google Penalty Removal and Recovery

Specific services, deliverables, timelines, and pricing are outlined in individual proposals and service agreements between CDK Labs and the client.

3. Client Obligations

When engaging CDK Labs for services, clients agree to:

  • Provide accurate and complete information necessary for service delivery
  • Grant appropriate access to websites, analytics accounts, and advertising platforms
  • Respond to communications in a timely manner
  • Review and approve content, strategies, and deliverables as requested
  • Make payments according to the agreed-upon schedule

4. Payment Terms

Payment terms are specified in individual service agreements. Unless otherwise stated:

  • Invoices are due within 15 days of issue
  • Late payments may incur a fee of 1.5% per month on outstanding balances
  • CDK Labs reserves the right to suspend services for accounts with overdue payments
  • All fees are quoted in Canadian Dollars (CAD) unless otherwise specified

5. Intellectual Property

Unless otherwise agreed upon in writing:

  • CDK Labs retains ownership of all proprietary tools, methodologies, and processes
  • Custom deliverables (website designs, content, graphics) become the client's property upon full payment
  • CDK Labs may use completed work in its portfolio and marketing materials unless the client requests confidentiality

6. Confidentiality

Both CDK Labs and the client agree to maintain the confidentiality of proprietary information shared during the course of the engagement. This includes business strategies, analytics data, financial information, and trade secrets.

7. Disclaimer of Guarantees

While CDK Labs applies industry best practices and proven methodologies to achieve optimal results:

  • We do not guarantee specific search engine rankings, traffic volumes, or conversion rates
  • Search engine algorithms are controlled by third parties and are subject to change
  • Results may vary based on industry competition, market conditions, and other external factors
  • Past performance does not guarantee future results

8. Limitation of Liability

To the maximum extent permitted by law, CDK Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use of our services. Our total liability shall not exceed the total amount paid by the client in the six (6) months preceding the claim.

9. Termination

Either party may terminate services with 30 days written notice unless otherwise specified in the service agreement. Upon termination:

  • Client is responsible for payment of all services rendered up to the termination date
  • CDK Labs will provide all work completed to date
  • Access credentials and accounts will be transferred to the client
  • Any remaining pre-paid fees will be refunded on a prorated basis

10. Website Use

By using this website, you agree not to:

  • Use the site for any unlawful purpose
  • Attempt to gain unauthorized access to any portion of the site
  • Interfere with the proper functioning of the site
  • Reproduce, duplicate, or exploit any content without permission

11. Third-Party Links

Our website may contain links to third-party websites. CDK Labs is not responsible for the content, privacy policies, or practices of any third-party sites. Use of such sites is at your own risk.

12. Indemnification

You agree to indemnify and hold CDK Labs, its officers, directors, employees, and agents harmless from any claims, damages, losses, or expenses arising from your use of our website or services, or your violation of these Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ontario.

14. Changes to Terms

CDK Labs reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our website or services constitutes acceptance of the updated Terms.

15. Contact Information

For questions about these Terms and Conditions, please contact us:

CDK Labs Inc.
3300 Highway 7 West, Suite 600
Vaughan, ON L4K 4M3, Canada
Email: legal@cdklabs.com
Phone: 1-877-607-7755