Privacy Policy

How we collect, use, and protect your personal information.

Last Updated: January 1, 2025

1. Introduction

CDK Labs Inc. ("CDK Labs," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website cdklabs.com (the "Site") and use our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the Site.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form or quote request
  • Subscribe to our newsletter or blog
  • Communicate with us via email, phone, or chat
  • Apply for a job through our careers page

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website or source
  • Device type and screen resolution

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Send you marketing communications (with your consent)
  • Improve our website, products, and services
  • Analyze usage trends and site performance
  • Comply with legal obligations
  • Protect against fraudulent or unauthorized activity

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activity. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly without cookies.

We use the following types of cookies:

  • Essential Cookies: Required for the Site to function properly
  • Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics)
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

5. Third-Party Services

We may use third-party services that collect, monitor, and analyze information to improve our services. These include but are not limited to:

  • Google Analytics for website analytics
  • Google Ads for advertising
  • Social media platforms for advertising and engagement

These third parties have their own privacy policies governing the use of your information.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted partners who assist in operating our website and services
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for any other purpose

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access and obtain a copy of your data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Withdraw consent at any time
  • Data portability

To exercise any of these rights, please contact us at privacy@cdklabs.com.

10. Canadian Privacy Law (PIPEDA)

As a Canadian company, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access your personal information held by us, challenge its accuracy, and request amendments.

11. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

CDK Labs Inc.
3300 Highway 7 West, Suite 600
Vaughan, ON L4K 4M3, Canada
Email: privacy@cdklabs.com
Phone: 1-877-607-7755